Minimum Order

Our minimum order for shipments is $25.

Order Shipment

IN-STOCK PRODUCTS ordered by 4pm EST Monday-Friday will SHIP SAME DAY. If you place an order after 4pm and have an urgent need for same-day shipment, please include a Note in the Checkout process and we will do our best to accommodate your request. You may also follow up with a call to (617) 399-7900 to see if your request for same-day shipment may be accommodated.

PRODUCTS ORDERED ON LEAD TIME will ship in accordance with the quoted lead time. Any manufacturing delays that impact your order will be reported to you promptly as we become aware of them.

Payment Methods

We accept the following payment methods:

· Credit Card – AMEX, Master Card, Visa
· Net Terms – For Qualifying OEM/CM Customers Only.

Return Policy

A Return Merchandise Authorization (RMA) must be obtained from Magellan Customer Service prior to returning product. Products returned without an RMA # will not be accepted. An RMA request is not final until the product is received and inspected. A credit or refund will be processed promptly thereafter.

All claims for shortages or damages must be made within 5 days of receipt of product.

Returns for reasons other than warranty, shortage, or damage may be considered for approval, subject to a restocking fee. Product must be in unopened, original manufacturer packaging.

Product Warranty

We offer a 1-year form, fit, and function product warranty on all of our products.

Certificates of Conformance (CoC’s)

Every product line we ship is accompanied by the original manufacturer CoC – free of charge – to provide full traceability for your order. We maintain electronic copies of all documentation, so should you ever need a CoC copy in the future, we can readily provide it.

Order Tracking

Every time product ships against your order, a Packing List with product details and tracking information will be mailed to the email address associated with the order.

Certifications & Affiliations

ISO 9001 Quality Assurance ORCA DUNS 019121875  
  TUV AS 9120:2009 WOSB VOSB CAGE Code 3KLY9